Redeeming a License Code

If you have a CANVID License Code, learn how you can redeem it so you can export and share your screen recordings.

Redeeming a license code adds the license or add-on associated with that code to your CANVID account. The features, Cloud AI usage, or storage it provides depend on the product that was purchased.

How to Redeem 

Ready your license code

You'll find it in your email, or it may have been provided by Support.

Login to the app

If not logged in, you will be asked to log in first.

Click the yellow button

Once logged in, you'll see a yellow Upgrade button at the top-right. Click it.

Choose the option at the bottom

Check the bottom of the upgrade popup and click Already have a license code? Redeem.

Enter your license code

A new browser tab will open. Enter your license code and click Continue.

You're done!

After a successful redemption, you'll be redirected back to the app. Open Settings → Account to confirm your license, Cloud Credit balance, and storage limit.

A Desktop License includes exporting, 1 GB of cloud storage, and one year of Cloud AI usage at no additional charge. Learn more in CANVID Desktop License and Cloud Credits & Storage Upgrades.